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Shipping Charges and Delivery Information

Prices and Taxes

Prices will be clearly stated on the checkout page and any prices stated do not include VAT or any other taxes, if applicable.

Where We Deliver

We currently ship worldwide.

Free Shipping Options

- Worldwide Free Basic Shipping with Deutsche Post Warensendung for net orders of 199,99 EUR or more (In Germany Free Basic Shipping with DHL Paket for net order of 149,99 EUR or more). For a full list of conditions and more information please view the Free Basic Shipping Tab.

- Worldwide Free Premium Shipping with FedEx Priority Express on net orders over a defined minimum depending on country (In Germany Free Premium Shipping with UPS 12:00 Express for orders over 249,99 EUR). Excluded from this option are cities and area codes outside of the FedEx normal delivery area. For a full list of conditions and more information please view the Free Premium Shipping Tab.

Delivery Options and Estimated Delivery Times:

Within Germany:

- UPS Express: Various Overnight Options

- DHL Paket: 1-2 days average

Outside of Germany:

- FedEx International Economy: 2-5 days depending on Country.

- FedEx International Priority: Overnight in most countries, delivery by 18:00.

- FedEx International First: Overnight, delivery by 10:00.

- Deutsche Post Estimated Delivery Times:

Western Europe: 3-6 days
Eastern Europe: 4-10 days
Middle East: 6-12 days
Africa: 8-12 days
Asia: 6-14 days (except Japan at 3-6 days)
North America: 3-6 days
South America: 6-18 days

Order Tracking

Order tracking is available by logging into 'My Account' in the shop page, and then navigating to the 'My Orders' tab. Here you will see a button to track your order through our partner Aftership.

Order Preparation Times

All orders received by 12:00 will be sent out the same day pending any technical or other delays.

Within Germany

For net orders above 149,99 EUR you will see a 'Free Basic Shipping' option during checkout. This package will be sent through DHL Paket.

Worldwide

For net orders above 199,99 EUR you will see a 'Free Basic Shipping' option during checkout. This package will be sent through Deustche Post Warensendung. Note: depending on seasonal volume it may take several days longer than the posted estimated delivery times on the Shipping Info Overview Tab. This package is also not insured, but is still trackable.

Within Germany

For net orders above 249,99 EUR you will see a 'Free Premium Shipping' option during checkout. This package will be sent through UPS 12:00 Express. Faster shipping options will remain to be a paid option.

Worldwide

Depending on your country's FedEx Delivery Zone, if you meet a defined net minimum order value you will see a 'Free Premium Shipping' option during checkout. This package will be sent through FedEx Priority Express. Excluded from this option are addresses that lie within the listed cities or zip codes found here. Faster shipping options will remain to be a paid option.

Below is a list of each FedEx Delivery Zone and the required minimum net order for Free Premium Shipping. For a breakdown by country please visit the By Country Tab.

FedEx Delivery Zone Minimum Net Order
A 399.99 €
B 549.99 €
C 499.99 €
D 699.99 €
E 999.99 €
F 449.99 €
H 349.99 €
R 249.99 €
S 279.99 €
T 349.99 €
U 399.99 €
V 559.99 €
W 249.99 €
X 249.99 €
Country FedEx Delivery Zone Minimum Net Order
Afghanistan E € 999.99
Albania V € 559.99
Algeria C € 499.99
American Samoa E € 999.99
Andorra S € 279.99
Angola E € 999.99
Anguilla D € 699.99
Antigua & Barbuda D € 699.99
Argentina D € 699.99
Armenia E € 999.99
Aruba D € 699.99
Australia B € 549.99
Austria R € 249.99
Azerbaijan E € 999.99
Bahama D € 699.99
Bahrain C € 499.99
Bangladesh C € 499.99
Barbados D € 699.99
Belarus V € 559.99
Belgium R € 249.99
Belize D € 699.99
Benin E € 999.99
Bermuda D € 699.99
Bhutan C € 499.99
Bolivia D € 699.99
Bonaire, Sint Eustatius and Saba D € 699.99
Bosnia and Herzegovina V € 559.99
Botswana E € 999.99
Brazil D € 699.99
British Virgin Islands D € 699.99
Brunei C € 499.99
Bulgaria T € 349.99
Burkina Faso E € 999.99
Burundi E € 999.99
Cambodia B € 549.99
Cameroon E € 999.99
Canada A € 399.99
Cape Verde E € 999.99
Cayman Islands D € 699.99
Central African Republic E € 999.99
Chad E € 999.99
Chile D € 699.99
China F € 449.99
Colombia D € 699.99
Congo E € 999.99
Cook Islands E € 999.99
Costa Rica D € 699.99
Côte D'ivoire (Ivory Coast) E € 999.99
Croatia V € 559.99
Curacao D € 699.99
Cyprus T € 349.99
Czech Republic T € 349.99
Democratic Republic of the Congo E € 999.99
Denmark R € 249.99
Djibouti E € 999.99
Dominica D € 699.99
Dominican Republic D € 699.99
East Timor B € 549.99
Ecuador D € 699.99
Egypt C € 499.99
El Salvador D € 699.99
Equatorial Guinea E € 999.99
Eritrea E € 999.99
Estonia T € 349.99
Ethiopia E € 999.99
Faroe Islands R € 249.99
Fiji E € 999.99
Finland S € 279.99
France R € 249.99
French Guiana D € 699.99
French Polynesia E € 999.99
Gabon E € 999.99
Gambia E € 999.99
Georgia E € 999.99
Ghana E € 999.99
Gibraltar U € 399.99
Greece S € 279.99
Greenland R € 249.99
Grenada D € 699.99
Guadeloupe D € 699.99
Guam E € 999.99
Guatemala D € 699.99
Guinea E € 999.99
Guinea-Bissau E € 999.99
Guyana D € 699.99
Haiti D € 699.99
Honduras D € 699.99
Hong Kong SAR, China B € 549.99
Hungary T € 349.99
Iceland U € 399.99
India C € 499.99
Indonesia B € 549.99
Iraq E € 999.99
Ireland S € 279.99
Israel C € 499.99
Italy W € 249.99
Jamaica D € 699.99
Japan B € 549.99
Jordan C € 499.99
Kazakhstan E € 999.99
Kenya E € 999.99
Kiribati E € 999.99
Kuwait C € 499.99
Kyrgyzstan E € 999.99
Laos B € 549.99
Latvia T € 349.99
Lebanon C € 499.99
Lesotho E € 999.99
Liberia E € 999.99
Libya C € 499.99
Liechtenstein U € 399.99
Lithuania T € 349.99
Luxembourg R € 249.99
Macau SAR, China B € 549.99
Macedonia V € 559.99
Madagascar E € 999.99
Malawi E € 999.99
Malaysia B € 549.99
Maldives E € 999.99
Mali E € 999.99
Malta T € 349.99
Marshall Islands E € 999.99
Martinique D € 699.99
Mauritania E € 999.99
Mauritius E € 999.99
Mexico B € 549.99
Micronesia E € 999.99
Moldova, Republic of V € 559.99
Monaco R € 249.99
Mongolia E € 999.99
Monserrat D € 699.99
Montenegro V € 559.99
Morocco C € 499.99
Mozambique E € 999.99
Myanmar C € 499.99
Namibia E € 999.99
Nauru E € 999.99
Nepal C € 499.99
Netherlands R € 249.99
New Caledonia E € 999.99
New Zealand B € 549.99
Nicaragua D € 699.99
Niger E € 999.99
Nigeria E € 999.99
Niue E € 999.99
Norway U € 399.99
Oman C € 499.99
Pakistan C € 499.99
Palau E € 999.99
Palestinian Territory C € 499.99
Panama D € 699.99
Papua New Guinea E € 999.99
Paraguay D € 699.99
Peru D € 699.99
Philippines B € 549.99
Poland X € 249.99
Portugal S € 279.99
Puerto Ric D € 699.99
Qatar C € 499.99
Réunion E € 999.99
Romania T € 349.99
Russian Federation V € 559.99
Rwanda E € 999.99
Saint Lucia D € 699.99
Saint Martin D € 699.99
Saipan E € 999.99
Samoa E € 999.99
Saudi Arabia C € 499.99
Senegal E € 999.99
Serbia V € 559.99
Seychelles E € 999.99
Sierra Leone E € 999.99
Singapore B € 549.99
Slovakia T € 349.99
Slovenia T € 349.99
Solomon Islands E € 999.99
Somalia E € 999.99
South Africa D € 699.99
South Korea B € 549.99
Spain S € 279.99
Sri Lanka C € 499.99
St. Kitts and Nevis D € 699.99
St. Maarten D € 699.99
St. Vincent & the Grenadines D € 699.99
Sudan E € 999.99
Suriname D € 699.99
Swaziland E € 999.99
Sweden S € 279.99
Switzerland U € 399.99
Syrian Arab Republic C € 499.99
Taiwan B € 549.99
Tanzania, United Republic of E € 999.99
Thailand B € 549.99
Togo E € 999.99
Tonga E € 999.99
Trinidad & Tobago D € 699.99
Tunisia C € 499.99
Turkey U € 399.99
Turkmenistan E € 999.99
Turks & Caicos Islands D € 699.99
Tuvalu E € 999.99
U.S.A. H € 349.99
Uganda E € 999.99
Ukraine V € 559.99
United Arab Emirates C € 499.99
United Kingdom (Great Britain) W € 249.99
United States Virgin Islands D € 699.99
Uruguay D € 699.99
Uzbekistan E € 999.99
Vanuatu E € 999.99
Vatican City State (Holy See) W € 249.99
Venezuela D € 699.99
Vietnam B € 549.99
Wallis & Futuna E € 999.99
Yemen C € 499.99
Zambia E € 999.99
Zimbabwe E € 999.99